It doesn't take much research to discover the mass amounts of small businesses that detest Yelp's unwelcome involvement in their online presence. Yelp's harassing requests for money combined with withholding of positive reviews and posting of negative reviews is literally affecting the livelihood of hard working business owners. An individual effort to fight back against a behemoth like Yelp typically leads to a feeling of hopelessly being bullied by a giant with extensive resources to crush small businesses attempting to resolve a damaging event. It's time to put a stop to this and let both businesses and consumers alike share their experiences without interference from an agency positioned to profit through manipulation of reviews.
This is the response we received during one of our many attempts to reason with Yelp over a negative review posted to their platform about our business that contained false information. This reviewer has no interactions with Yelp other than this one review, yet we have 40 positive reviews that are "not recommended" and withheld from being displayed, many of which are posted by users with extensive usage of the platform. This negative review was also allowed to be displayed around the same time that we fielded multiple calls from Yelp asking for money, of which we declined to do so. You can draw your own conclusion as to the appearance this presents. This single experience paints the picture of our relationship with Yelp since our business was born. Similar stories are echoed throughout forums all over the internet from small businesses.
This is another quote received by Yelp. We can use this same cause to share with the world our own experiences and reviews of Yelp as business owners. Please contact us with stories of the hardships that you have experienced as a result of unwanted involvement of Yelp in your business and we will share them here. As this movement gains momentum, we can pursue a transparent method to pool resources by all that would like to join the fight and create ways to fund effective routes to combat this atrocious situation.
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